Product Authenticity and Hallmarking
All gold jewellery sold by Sri Swarnambigai Jewellers is BIS 916 Hallmarked, ensuring purity and authenticity. We also provide weight and quality certifications for diamond and silver items. Customers are encouraged to verify these details at the time of purchase.
Pricing and Billing
The final price of the jewellery includes gold weight, wastage charges, making charges, GST, and any applicable stones or additions. Prices are subject to current gold market rates at the time of billing. An official invoice will be provided for every transaction.
Exchange and Buyback Policy
We offer a transparent exchange and buyback policy subject to our standard terms. Gold jewellery can be exchanged or returned based on purity verification and condition, with applicable deductions. Customized items may not be eligible for return unless there’s a manufacturing defect.
Order and Delivery Terms
Orders once confirmed cannot be cancelled or altered without prior approval. For delivery purchases, full payment is required before dispatch. Delivery timelines may vary based on location and availability. We ensure secure packaging and insured transit for all shipped items.
